AI Usage & Safety Policy

Effective Date: July 6, 2026

SOULLY AI is designed to provide engaging, creative, and enjoyable conversations powered by artificial intelligence. This AI Usage & Safety Policy explains how our AI services should be used and the responsibilities of users while interacting with the platform.

By using SOULLY AI, you agree to follow this Policy in addition to our Terms of Service and Community Guidelines.

1. AI-Generated Content

Responses generated by SOULLY AI are created automatically by artificial intelligence models.

AI responses may:

• Contain inaccuracies.
• Be incomplete.
• Become outdated.
• Misunderstand user instructions.
• Produce unexpected or fictional information.

Users should independently verify important information before relying on AI-generated responses.

2. Not Professional Advice

SOULLY AI is intended for entertainment, creativity, education, and general conversation.

It must not be considered a replacement for professional advice, including but not limited to:

• Medical advice
• Mental health treatment
• Legal advice
• Financial advice
• Emergency services
• Professional counseling

If you require professional assistance, you should contact a qualified professional or the appropriate local services.

3. Multiple AI Models

SOULLY AI may use one or more third-party AI providers.

Different conversations or features may be powered by different AI models depending on availability, performance, or service requirements.

As a result, responses may vary in quality, style, or capability.

4. User Responsibility

You are responsible for:

• The prompts you submit.
• The information you share.
• The content you publish.
• Any decisions made based on AI responses.

SOULLY AI cannot guarantee that every AI response will be accurate or appropriate for every situation.

5. Responsible Use

Users must not use SOULLY AI to:

• Generate illegal content.
• Harass or threaten others.
• Create fraudulent or deceptive material.
• Generate malicious software.
• Promote violence or criminal activity.
• Attempt to bypass platform safety measures.
• Infringe intellectual property rights.
• Misuse AI systems in ways that could harm others or the platform.

Repeated misuse may result in account restrictions or termination.

6. Romantic and Fictional Experiences

SOULLY AI may include fictional characters and roleplay experiences, including romantic interactions intended for entertainment.

Users should understand that:

• AI characters are fictional.
• AI does not possess real emotions or consciousness.
• Conversations should not be interpreted as real relationships or professional guidance.

7. Published AI Content

If you choose to publish AI-generated content, you are responsible for ensuring that it complies with our Community Guidelines.

SOULLY AI may remove published content that violates our policies or applicable law.

8. Safety Systems

SOULLY AI uses automated and manual moderation systems to help maintain a safe environment.

These systems may:

• Filter unsafe content.
• Restrict certain requests.
• Review reported public content.
• Remove policy-violating material.

No automated system is perfect, and some content may require human review following a user report.

9. AI Availability

AI services depend on third-party infrastructure.

Temporary interruptions may occur due to:

• Maintenance.
• Provider outages.
• Technical failures.
• Capacity limits.
• Internet connectivity issues.

SOULLY AI does not guarantee uninterrupted AI availability.

10. Service Improvements

We continuously improve our AI systems.

This may include:

• Adding new AI models.
• Removing older models.
• Adjusting response quality.
• Improving safety systems.
• Introducing new AI-powered features.

Features and capabilities may change over time without affecting your ownership of personal data.

11. Reporting AI Issues

If you believe an AI response:

• Violates our policies,
• Is unsafe,
• Contains harmful or abusive content,
• Or represents a technical issue,

you may report it using the in-app reporting tools.

Reports help us improve the quality and safety of SOULLY AI.

12. Contact

Questions regarding AI safety or responsible AI use may be submitted through the official SOULLY AI support channels listed on our website.

Thank you for helping us build a safe, respectful, and enjoyable AI community.